Rentals
Paddle Board Rental Policy
Thank you for choosing Sun Sand Surf for your paddle board rental. Please review our rental policies below to ensure a smooth experience:
Reservations & Payment
- Reservations can be made online or in-person with a credit card.
- Full payment is required at the time of booking for all reservations.
- Walk-in rentals are available but are subject to availability.
Cancellation Policy
We understand plans can change. Please review our cancellation terms carefully:
Cancellations within 72 hours of the rental start time:
- No cash or credit card refunds will be issued.
- A store credit will be provided to rebook your rental at a later date.
- We require at least 72 hours' notice for store credit eligibility.
Cancellations within 48 hours of the start time:
- No rescheduling, or refunds will be allowed. No exceptions will be made for personal emergencies. We recommend purchasing trip cancellation protection through your travel insurance provider for added peace of mind.
Additional Notes
- No rain checks or discounts for early returns will be offered.
- All cancellations will result in rebooking for a new rental date. No cash, or credit card refunds will be issued under any circumstances.
- Late Fee: $2 Per Hour Late
- Cleaning Fee: $10 / per board on boards returned in poor condition (lots of sand, dirt, or grass) We recommend you rinse your paddle boards off thoroughly with water and a towel to avoid this cleaning fee.
- Broken equipment / missing equipment will have additional chargers.
We appreciate your understanding and cooperation with our rental policies. For any questions, feel free to reach out to us!